Privacy Policy



    Floor and Decor  :  Privacy Policy

    Privacy Policy

    This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

    At Floor and Decor Outlets of America, Inc., we are committed to protecting your privacy. We use information we collect from you to process orders and to provide a more personalized shopping experience. We do not sell, trade, or rent your personal information to outside parties.


    What information do we collect? How do we use it?

      When you order, we need to know your name, e-mail address, mailing address, shipping address, and payment information like your credit account number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

    • When you sign up for one of our SALE NOTIFICATION SERVICES, we only need an e-mail address, which we use to send the information you request.

    • When you enter a contest or other promotional feature, we may ask for your name, address, e-mail address, and phone number so we can administer the contest and notify winners.

    • We personalize your shopping experience by using your purchases to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the website.

    • We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new Floor and Decor Outlets of America, Inc. services, and special offers we think you'll find valuable. 

     

    How does Floor and Decor Outlets of America, Inc. protect customer information?
    When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.



    What about "cookies"?
    "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to provide shopping features and to store items in your shopping cart between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.



    Will Floor and Decor Outlets of America, Inc. disclose the information it collects to outside parties?
    Floor and Decor Outlets of America, Inc. does not sell, trade, or rent your personal information to outside parties. We do share some customer information with our trusted partners for transactions that begin at a partner site. These are trusted parties who will not sell your information to outside sources. Also, Floor and Decor Outlets of America , Inc. may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors but, these statistics will include no personally identifying information.



    In summary:
    We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Floor and Decor possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. Your consent: By using our web site, you give consent to the collection and use of this information by Floor and Decor Outlets of America, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

    Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

    Product Questions: 877-675-0002 or 770-421-3705
    Installation Questions: 877-477-1017
    CUSTOMER SERVICE CENTER - 7 DAYS A WEEK!
    Monday - Thursday7AM - 11PM
    Friday - Saturday8AM - 9PM
    Sunday9AM - 6PM
    *All listed times are Eastern Time. Customer Service Center does observe Thanksgiving and Christmas as holidays.
    Secure Shopping

    *Prices and product availability may vary by geographic or store location.

    © 2014 Floor and Decor Outlets of America, Inc. All Rights Reserved.
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    Privacy Policy