Become a
Pro Premier Member

Care & Maintenance Guides

Pro Education

Sharpen your skills and gain insights
from industry-leading experts.

Attend In-Person Workshops

Let us help you invest in your business by attending free hands-on workshops hosted at your local Floor & Decor.

Click below to register for your next NTCA (National Tile Contractors Association) or NWFA (National Wood Flooring Association) training.

Watch On-Demand Pro Webinars

Learn from the brands you trust most as they take your product knowledge and installation skills to the next level. Click below to watch industry-leading classes hosted by Schluter, Mapei, Rubi, and Laticrete.

Frequently Asked Questions

If you’re looking online for upcoming NTCA classes, click here; For upcoming NWFA classes, click here. Stop by your local Floor & Decor to speak with your dedicated PRO team for more information.

Yes! Both options are available within our rewards catalog. Log into your account online or through our PRO App to redeem your points. You can also find vouchers provided by each membership vendor sponsor that can be redeemed at your local Floor & Decor store.

Yes! During our afternoon workshops, we have a vendor fair available prior to the start of the training that is available to all attendees. You’ll have the opportunity to connect with the local manufacturer representatives for many of the products we carry, like Schluter, Mapei, Sika, and more.

Absolutely! From large format porcelain slabs to nail-down wood, you will have hands-on opportunities to fully understand the product you’re working with while reviewing product specifications and industry-standard installation methods.

Yes! Contact your dedicated PRO team at your local Floor & Decor for more information on upcoming vendor-led "lunch and learn" training sessions. For upcoming NTCA classes, click here. For upcoming NWFA classes, click here.

Yes! You can find Floor & Decor sponsored CEU’s online at https://www.hanleywooduniversity.com/search/floor_decor/# and members of our Commercial Sales Team regularly provide in-person CEU training. Contact your dedicated PRO team for more information regarding continuing education credit courses available near you.

Pro Customer Care

For order on non-reward account related inquiries:

Call your local Pro Service Manager Submit a contact request