Home Policies Pricing Policy: Low Price Promise

Low Price Promise

We work hard to bring you the best value every day. Our Low Price Promise means you can shop with confidence knowing we’ve got your back, before and after your purchase. If you find a lower price for the same product, we’ll refund the difference.

Here's how our price match works:

  • Price drop after you buy? No problem. If the price goes down within 90 days, we'll refund the difference.
  • Changed your mind? You’ve got 90 days to return your item — no hassle, no stress. See our return policy for details.
  • See a comparable lower price? If you come across the same product at a lower price at another Floor & Decor store in the same metro area or at a competitor offering the identical item (same size, weight, color, quantity, etc.), just let us know and we’ll match the price.

A few things to know:

  • Prices may vary between stores even within the same metro area. We’ll honor lower prices found locally, but clearance items don’t qualify.
  • Clearance items are limited to inventory on hand and may sell out quickly; therefore, we don’t match prices on clearance.
  • In addition, we don’t match price offers on:
    • Third-party resellers, online marketplaces, and auction websites (like eBay, Amazon Marketplace)
    • Used, refurbished, or pre owned items
    • Closeouts, liquidations, subscriptions, or bundle offers
    • Instant rebates, mail-in offers, shipping promotions, or offers that include or depend on financing or club memberships
    • Limited quantity items or second quality items
    • Pricing clubs, membership only pricing, or similar exclusive promotional programs
  • If a lower price cannot be verified for any reason — such as when the competitor is not located in the same metro area, the product is not an identical match, the price advertisement cannot be substantiated, contains a typographical error, or for any similar reason—the request may be declined.

Great projects start with great value — and we’re here to make sure you get both.