HELP CENTER

OptiMax Performance can be installed over traditional subfloors such as concrete and wood in addition to most existing floor coverings. For more information:

Yes, the subfloor must be clean and level to 5mm (3/16”) within a 10-foot span. Please see details in your installation instructions.

Uneven subfloors can be corrected through proper patching and leveling techniques and products. Fore More Information:

Floating means the flooring is not attached to the sub-floor but adhered to itself typically through a locking mechanism along the sides of the board. The floor will “float” across the subfloor. This is typically the most Do It Yourself friendly installation method.

Before starting an installation, subfloor preparation is the key to the best possible installation. Make sure the surface is clean, dry and flat before beginning. Removing all dust or debris along with ensuring a smooth and flat substrate will allow for the best bond and prevent any structural issues long term.

Before starting an installation, subfloor preparation is the key to the best possible installation. Make sure the surface is clean, dry and flat before beginning. Removing all dust or debris along with ensuring a smooth and flat substrate will allow for the best bond and prevent any structural issues long term.

Yes, the subfloor must be clean and level to 5mm (3/16”) within a 10-foot span. Please see details in the installation instructions.

Glue down installation involves using adhesives to adhere the flooring material directly to the subfloor, or to a moisture barrier installed directly on the subfloor. For more information:

Wood flooring can be installed in a variety of ways depending on the type of product, installation location, and subfloor. The nail down method is typically the most common and economical method of installing a wood floor. For more information:

Yes, NuCore can be installed over existing flooring. For more information:

With the floating installation method, the wood floor is neither nailed nor glued to the subfloor but floated above (rests above the subfloor without being mechanically attached). For more information:

With the floating installation method, the wood floor is neither nailed nor glued to the subfloor but floated above (rests above the subfloor without being mechanically attached). Nowadays most all engineered floors can be floated. Installing a floating floor is a fast, easy method of installation. Please refer to the manufacturer guidelines, warranty documents, and installation instructions for more details.

Yes, NuCore can be installed over existing flooring. For more information:

Yes, DuraLux and DuraLux Performance can be installed over existing flooring. For more information:

Yes, vinyl can be installed over existing subfloors. For more information:

Yes, DuraLux and DuraLux Performance can be installed over existing flooring. For more information:

Typically, moisture barriers are needed when vinyl flooring is installed on top of a concrete subfloor or crawl space. Please refer to the manufacturer guidelines, installation instructions, and warranty information for more details.

Laminate floors are a type of floating floor. This means they are not connected to the subfloor. For more information: