Back to Help Center homepage

What do I do once my order is loaded?

MAKE SURE TO INSPECT ALL MERCHANDISE AT THE TIME OF PICK UP. It is the customer's responsibility to inspect and verify the type of merchandise purchased, quantity, model number, color, dye lots for porcelain and ceramic products, and verify all labels on wood product to ensure accuracy before leaving the store. Any discrepancies between the customer's inspection and the purchased merchandise, as reflected upon the sales receipt, must be determined before leaving the premises, and a manager must be notified. By signing your receipt at the time of pick-up, your signature will constitute your agreement that your order has been received in FULL and that it is ACCURATE. Once you have left the premises, no exceptions will be made.

More Categories
Product Questions, Payments & Pricing, Order Status, Shipping & Delivery, Storage & Pickup, Returns & Cancellations, Pro Premier Services, Design Services
Still Have Questions?
Contact Us